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Returns

RETURNS POLICY

Order Cancellations. We do not accept order cancellations for change of mind. Any order cancellation is at the discretion of Cherry Collectables and is handled on a case by case basis. If an order cancellation is accepted then either a refund back to

REFUND POLICY

Order Cancellations. We do not accept order cancellations for change of mind. Any order cancellation is at the discretion of Cherry Collectables and is handled on a case by case basis. If an order cancellation is accepted then either a refund back to

LATE OR MISSING REFUND

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refu

SALE ITEMS NOT ELIGIBLE FOR REFUND

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

GIFT RETURNS

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you. If the item wasn’t marked as a gift

WHERE DO I SHIP MY RETURN

Please ship returns to:. Cherry. Attn: Cherry Returns. 115 Batman St. West Melbourne VIC 7003. You can start the returns process via our Returns Portal which you can find in the footer of our website under Returns. You will be responsible for paying

WHY IS MY REFUND 5% LESS

There is a 5% processing and handling fee on all applicable refunds.